Order. What the office (or your software) prepares for a member: a name, an address, a checklist, optionally a project, labels, a due date and a note. Every phone linked to that member sees it; picking it up creates the dossier on the phone. The status is never a claim by the app: claimed means the register saw the pickup, registered means the dossier row is in the register.
Dossier. A series of captures made on one phone, sealed with a qualified timestamp and registered. The photos stay on the phone until the maker shares them; the API sees who, when, the root hash and whether the register has stamped the period. Verification of a shared dossier happens on everstamp.app/verify, without this API.
Checklist. Steps with a minimum number of captures each, strict or free. The library ships 22 checklists per industry; your own are versioned and a version never changes, so an old dossier always reads against the checklist it was made with.
Project and labels. Grouping and filtering. Context, never part of the evidence.